PairFit Privacy Policy
Effective date 10/02/2025
Last Updated 10/02/2025
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the PairFit mobile application and related services (collectively, the “Services”).
By downloading, accessing, or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
1. Scope and Applicability
This Privacy Policy applies to personal information collected through our App and Services. It applies to all users, regardless of location, and addresses compliance requirements under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA) and the United Kingdom.
2. Information We Collect
We collect the following categories of personal information:
- Profile Information
- Name, email address, profile picture, and any other information you voluntarily provide to create or enhance your profile.
- Contact Information
- Email address, phone number, or other means to contact you if you provide it.
- Location Data
- Approximate or precise geolocation if you opt in (e.g., to find workout partners nearby or for route mapping).
- Usage Data
- App usage logs, interaction data (e.g., pages visited, time spent), device information (e.g., device type, OS version), unique device identifiers, and crash logs.
- Communications
- Messages or chat logs if our App includes direct messaging functionalities.
- Other Data You Voluntarily Provide
- Any content you post in public areas of the App, feedback forms, or support requests.
We do not knowingly collect personal information from children under the age of 16 without verifiable parental consent. If you believe a child under 16 has provided personal data, please contact us immediately so we can delete the information.
3. How We Use Your Information
We use personal information for the following business and commercial purposes:
- Service Delivery
- To provide, maintain, and improve our App’s functionalities, including user-matching, workout tracking, and personalized recommendations.
- User Account Management
- To create and administer your account, verify identity, and provide customer support.
- Communications
- To send you important updates, security alerts, and administrative messages. We may also send marketing communications if you consented to receive them (you may opt out at any time).
- Personalization
- To tailor your user experience, such as suggesting potential workout partners or sessions based on your preferences or location.
- Analytics
- To analyze usage trends, monitor and improve our App performance, and enhance user experience.
- Legal and Security
- To comply with legal obligations, enforce our Terms of Service, protect our rights or the rights of our users, and detect or prevent fraud or security issues.
4. How We Share Your Information
We may share your personal information in the following situations:
- With Service Providers
- Third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics, payment processing, customer support). They may only process your data according to our instructions.
- With Other Users
- Certain profile information (e.g., username, photos, workout preferences) may be visible to other users to facilitate workout partner matching.
- Legal Compliance
- To comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers
- In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, user information may be transferred as part of that deal.
- With Your Consent
- We may share your personal information for other purposes if you explicitly agree.
We do not sell your personal information to third parties.
5. Data Retention
We keep your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your personal information, we will securely delete or anonymize it.
6. Your Rights and Choices
6.1 GDPR (EEA/UK) Rights
If you are in the European Economic Area (EEA) or the UK, you have the following rights (subject to certain limitations):
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): Request deletion of your data in certain circumstances.
- Right to Restriction of Processing: Request that we limit how we process your data in certain circumstances.
- Right to Data Portability: Request a copy of your data in a structured, commonly used format.
- Right to Object: Object to processing of your data when the legal basis is our legitimate interest.
- Right to Withdraw Consent: If we rely on your consent, you have the right to withdraw it at any time.
To exercise these rights, please contact us via the “Contact Us” information below.
6.2 CCPA/CPRA (California) Rights
If you are a California resident, you have the following rights:
- Right to Know: Request disclosure of the personal information we collect, use, disclose, and sell or share (we do not sell personal information).
- Right to Delete: Request we delete your personal information, subject to legal exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise your CCPA/CPRA rights, please use the “Contact Us” information below. We may need to verify your identity before processing your request.
7. Cookies and Similar Technologies
We may use cookies, device identifiers, and similar technologies to provide and improve our Services. You can modify your browser or device settings to block or delete these technologies, but some features of the App may not function properly if you do so.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data security measures can guarantee 100% protection, and you use the App at your own risk.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than the one in which you reside. We take steps to ensure that international transfers comply with applicable data protection laws (e.g., using Standard Contractual Clauses for EEA data).
10. Third-Party Links and Services
Our App may contain links to websites, apps, or services not operated by us. We are not responsible for the privacy practices of any third parties. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children without verifiable parental consent. If you learn that a child under 16 has provided us with personal information, please contact us so we can take appropriate steps to delete it.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will post a prominent notice in the App and update the “Effective Date” at the top of this policy. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights under applicable law, please contact us at:
- Email: hello@pairfit.co.uk
- Address: PairFit, 1 St Katharine’s Way, London E1W 1UN
We will respond to your request within a reasonable timeframe and in compliance with applicable laws.